An Open Letter of Thanks


Earlier this week I received word that I had been nominated by my industry peers and selected by Commercial Integrator as part of the Top 40 CI Influencers Under 40. I am both humbled and grateful to receive this honor. As part of my online network of Friends, Family, Co-workers and Industry professionals I would like to express my sincerest thanks for helping me achieve this honor. Without you’re help this would have not been possible.

Thank you again for being part of my journey and I look forward to what the future holds.



Here is a link to the Commercial Integrator article:

AV Helpdesk Inc. is hiring in the Boston Area

AV Helpdesk Inc.

Audiovisual Design & Engineering


The company that I work, AV Helpdesk Inc., is looking for a qualified local onsite Audiovisual Service Technician in the Boston area.

For more information or to submit a resume please email:

UPDATE: Follow link  to Job Posting and Details : CLICK HERE

Check out this Video from NSCA – Chucks Blog: Expectations of New Generation Employees

Chucks Blog: Expectations of New Generation Employees

 What are your thoughts? Agree? Disagree?


 Check out this and other NSCA AV Industry videos on YouTube by clicking Here or visit their website at


NAB Education Foundation Annual spring Career Day from 10 a.m. to 3 p.m. at the NAB Show!

Career Day

Wednesday, April 18
10 a.m. – 3 p.m.
The NAB Education Foundation will host its annual spring Career Day from 10 a.m. to 3 p.m. at the NAB Show. The event is produced in partnership with the Broadcast Education Association.

Career Day provides an excellent opportunity for media companies to network with experienced professionals, college students and entry-level job seekers interested in a career in the broadcast industry. In addition to a variety of media recruiters, Career Day includes a series of informative sessions, one-on-one career coaching and and our popular Dressing for Success booth by Laura Rubeli.

Job Seekers: Whether you are looking to find your first job in broadcast, advance in your current position, or land an internship, you won’t want to miss this opportunity to learn about the many positions available and find out how to apply. Admission is free for job seekers, but pre- or onsite registration is required. To register for Career Day 2012, enter the Pass Code CF12 in the payment line for free registration.

For More information on the Career Fair Click HERE

For NAB Show information Click HERE

Quick Shout: Crestron is Accepting Applications for Summer Interships

I wanted to forward this tweet that I saw on Twitter. Here is a great opportunity for college students looking to pursue a career in AV. Internships are a great way gain Industry Exposure and Experience. I encourage anyone in college pursue an internship. It’s a great way to preview real world experiences in real world settings.


@Crestron_HR via twitter:

HR Career Fair season is in Full Swing and Crestron is accepting Application for our summer internship program! CLICK HERE



Quick Shout: CE Pro Presents- How to Sell Luxury High-Performance Video (Free Live Webinar)

Free Live Webinar

January 25, 2012, 2:00pm ET
Duration: 1 hr
Presented by: Jason Knott, Editor-in Chief, CE Pro
Panelists: George Walter, Digital Projection; Brandon Haggard, Dallas Extreme

Check it out & Sign Up  HERE

Quick Shout: Up Coming AV Industry Trainings

Cables To Go - Free Online AV Webinars

  • “Introduction to A/V Connectivity” Thursday, January 26 at 1:00pm EST SIGN UP HERE
  • “Understanding In-Person Sales Techniques” Thursday, March 29 at 1:00pm EST SIGN UP HERE

REVOLABS - Announce the launch of their Online Training Courses!

  • Learn more about Revolabs Academy HERE.

Check out my latest article: You’re Hired! How to create a compelling and relevant AV Career Portfolio.

New Article in AV Technology Magazine (Jan. 2012 Edition)

You’re Hired! How to create a compelling (and relevant) AV Career Portfolio by Christopher Neto

As a technology manager you are faced many with challenges on a daily basis. Your day revolves around support, maintenance and scheduling just to name a few. A casualty of the daily workload is your up keep of your technical knowledge. Technology changes quickly but for a technology manager your technology is based around a depreciation schedule set by your procurement department. Unless there is a change in your company leadership chances are that the cutting edge equipment you installed 5 years ago will remain “cutting edge” until your company tell you so. Terms like “Good Enough” and “If ain’t broke…” become very popular when AV budgets are discussed. Slowly your ambitions to work on cutting edge audiovisual systems begin to fade. The harmful side effects of a long depreciation schedule will be your enthusiasm, knowledge and skill set.

A few years back while working onsite as a technology support person I was in a situation where I loved my job but I wanted to advance. The challenge was how to move ahead at a non AV Company that did not have an “AV Path” to follow. To make matters worse chances are your team maybe lumped into facilities & dinning or part of a large IT department that does not respect what you do as anything more than pushing AV Carts. If you’re an outsourced AV support technician from an AV company then you may be in luck. If not then “Welcome to the AV squad!”

Step into my time machine…

Back in the 90’s I was a typical High School Student. Like other schools we watched films in various classes. AV Equipment was delivered to each classroom by the AV Squad. They pushed around the squeaky wheeled carts with TVs and film projectors up and down the halls.  Little did I know that years later I would be a fellow AV Guy writing about the Squad and appreciating their determination to deliver technology to the end-user. I admit that in high school I did not have any interest in AV mainly because I was an Art guy and looked to further pursue Art in college. Once I made my intentions known to my Art Teacher she began to assist me in compiling an Art Portfolio. She explained that my grades and SATs were two-thirds of my college application. As a prospective Art Student I would need to showcase my artwork to college professors by creating an Art portfolio.  Ironically finding my old Art portfolio inspired me to recreate it as a tool to showcase my work today in Audiovisual.

Like most people, I have a traditional resume that I print on nice heavy weight cotton paper with the matching envelopes to stand out from the crowd. Fact is everyone has traditional resumes and a lot of people shop at the local Office Superstore where they too can purchase the nice cotton paper and its matching gear. I began to think back to my High School days and the idea of creating a Portfolio to show my work & accomplishments began to make sense. The portfolio would also help separate me from the crowd and give me documentation to back up my efforts.

Over the next few weeks I began assembling my paperwork and samples. I emailed business contacts, clients, coworkers, college professors and former employers and asked them for reference letters. These letters where to be used as the supporting cast to my work. I scanned through all my emails and grouped all the Thank You emails and awards that I had received. While working on my paperwork I realized that my AV training was not where I wanted it to be.

As I mentioned earlier not working for an AV company had its disadvantages but my company did support the Team’s request to be a part of Infocomm. Through our membership I was able to take online training. As a CTS holder I need to renew my license so training needed to be incorporated into my schedule. I began to enroll in AV courses that were offered by Infocomm and equipment manufacturers. While searching for AV classes online I would occasionally come across online seminars and webcasts which I began to participate during my lunch hour or after work. These online seminars served as a way for me to keep current on trends in the AV industry. What I initially thought was going to be a simple collection of paperwork turned into a weekly routine. This routine still takes place today and I credit it to a lesson learned in Art Class.

Creating an AV portfolio has been a great tool in interviews and year-end reviews. Your updates will help you build a case as to why you should be considered for promotion by providing documented proof of your accomplishments. A lot of other factors come into play when you’re looking to move up but having documented accomplishments is major plus on your side. Your Portfolio will help remind to keep your training, certifications and references current, but most of all it will keep you focused on the goal you set out to accomplish. It’s your career and your drive will fuel how far you want to take it. Please do not sit back and wait for something to happen. Seek out opportunities to better yourself through training and hard work. It may not happen overnight but it will help you help establish credibility, distinguish you from the masses and puts an exclamation point your Resume’s objective statement.

Here is the Checklist to help you organize your AV Career Portfolio

  • Start by organizing your documents. I purchased a binder at an art supply shop that photographers use to show their 8×10 pictures.
  • Created an objective or mission statement specific to your goal separate from your resume.
  • Update your traditional resume with solid descriptions of your responsibilities and achievements.
  • Expand your resume by adding new sections to your resume
    • - Associations: Infocomm, NSCA, CEA, PMI etc.
    • Certifications: Manufactures, Association, Continuing education etc.
    • AV Training, Online Classes & Seminars
    • Relevant Coursework such as IT training & College Classes.
  • Create a Skills section
    • AV Skills – For example soldering, ability to wire racks  or worked on specialized systems
    • Languages – List your languages and your fluency
    • Computer skills. – List out PC programs or specialized training that you may have.
  • Certifications
    • Scan your original certificates and Diplomas and add them to your Portfolio
  • References
    • This is a key part of your portfolio and will give the interviewer something that they would normally have to hunt down themselves
    • Save All Thank you emails you receive and add them.
    • Ask your coworkers, customers and past employers for reference letters that emphasize your strong points such as tech knowledge, organizational skills, Multi-tasking, etc.
  • Work Samples
    • Include pictures of your work. Visuals are a huge part of building a portfolio and the big differentiator from a resume.
    • Document any published work or interviews and include copies of the articles.
    • Create a list of Projects and your involvement in the projects.
  • Optional
    • Adding a Volunteer section will help show your involvement in the community along with additional leadership skills.
    • Metrics – Companies love numbers & value add.


Clink Address below to read the article on AV Network:


Click the Link below to Subscribe to AV Technology Magazine Digital Edition:

First Post is Ready: Reinventing My Role as the “AV Guy” by Christopher Neto from AV Technology Online

My 1st Blog post: Reinventing My Role as the “AV Guy” by Christopher Neto as it appeared on AV Technology Online. Click the link below to see the original post and let me know what you think.

Reinventing My Role as the “AV Guy” by Christopher Neto

This summer, I was informed that my position was eliminated. And, with that, six years at a Fortune 500 company ended in a matter of minutes. In an instant I was a statistic and a product of today’s economy. Though I have always considered myself to be in the AV industry, the realization of being the “AV guy” in a non AV company came crashing down on me harder than a stack of VHS tapes.

Prior to my six-year stay with my previous employer I moved around like many others in our industry. Every time I entered a new opportunity it was to take on a new or different role. At the core was my AV background, mixed with a splash telecom and a hint of IT. This mixed bag of tricks has helped me craft a resume that is diverse and unique. The skills I have picked up along the way have helped me craft a resume that is rooted in Education but spirals into all facets of the AV world. I have been an install tech, inside sales, major accounts manager, project manager, and inside tech for a large company. Each opportunity has provided me with a skill set and lessons learned to move to the next position.

My college degree is a communications major with a concentration in broadcast and radio from William Paterson University. My college coursework provided me with an opportunity to work hands-on in a studio setting on campus. During my junior year, I was fortunate to land a technology internship with the NY Giants football team. While most internship involved photocopies and coffee runs, I got a chance to work hands-on with the technology team. I learned very important skills that I could not learn in the classroom.

Fast-forward 12 years. As I review my resume I can now see that I am considered an experienced professional who has been building a resume from various roles and opportunities. I have added various certifications to my resume that includes InfoComm CTS certification. I also have a host of certifications from various manufactures Crestron, Extron, Clearone, Chief, Revolabs, and Tandberg. What may set me apart are the certifications I perused while working at a larger non AV company as an AV technology specialist. Those certifications include Six Sigma training (streamlining processes) and its associated Yellow Belt Dale Carnegie training (customer interaction), and formal classroom training in project management.

This past summer I was faced with a situation in which rumors of corporate restructuring were circulating. Unlike many people who buried their head in the sand I would like to think I was proactive. Approximately 10-12 months before the rumors even started I began to read up on social media. I made a decision to invest some time into social media as a way to begin reach out my small network of contacts. I decided to create a LinkedIn account was a good way to get my resume online. I created it with very little knowledge of the site and where I could take this. I worked on it daily, slowly at first, but I chipped away every day at. I made it a priority to spend some time and connect with former coworkers, friends and hopefully make new contacts along the way. I began tweeting to the #AVtweeps on Twitter daily. #AVtweeps is the hashtag used in twitter by audiovisual professionals. So what started as an online resume eventually developed into a social media plan that now included networking and micro-blogging.

Within a few months I connected with AV Helpdesk (AVH) via the InfoComm job site and Linkedin. I responded to an opportunity that lead to conversations about AV technology and the state of the industry. Social media came into the conversation when we discussed our common contacts on LinkedIn. Not only did we connect with common contacts we also had many of the same ideas of how to improve on existing services and technology. It was obvious to me that AVH was a good fit.

Here’s my advice for folks reinventing themselves or just staying relevant: Create your online presence and work to develop a social media plan. Did it work for me? You can be the judge. In the meantime, I have interesting technology to design and customers who want it.

Click Here to Read on AV Technology Magazine:

Click to Read at