REDBAND: PRIMA Cinema: I’ve beheld the future! by John Sciacca

PRIMA Cinema: I’ve beheld the future! by John Sciacca

My colleague, Andrew Robinson, has espoused the need for movie studios to change their paradigm and embrace the idea of day-and-date release and viewing outside the cinema. Essentially, give us the ability to view Iron Man 3 wherever we want; be that a multiplex, a boutique movie house, our living rooms, our laptops or wherever.

It seems like a fanciful idea at this point because, well, it’s just never been done that way. Partly because it has never really been possible to do deliver theatrical content any other way. With films traditionally delivered on giant reels, 99.9999% of people wouldn’t have the capability of viewing them. Now, however, with films largely being distributed digitally, it is just data – granted, a whopping large file size – that can be streamed/downloaded to just about anywhere with a high-speed connection.

Sure there have been random experiments by independent film studios where some movies have been released on-demand before the theatrical release, but these are usually small films that wouldn’t have seen a broad audience anyhow. For major Hollywood pictures, the model has always been the same: theater – wait some period of time – home. (This is a large reason why I have still yet to see any of the films nominated for Best Picture this year.)….


Continue Reading Here:

http://johnsciacca.webs.com/apps/blog/show/24172528

 

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John Sciacca started a personal blog back in 2010 which dared to ask the hard questions like, “Huh?” and “Whaa?” all written in a pithy, deliciously witty and uproarious manner. His blog likes to make new friends and would love to have you over for some caramels. You can follow John Sciacca on Twitter @sciaccatweets  and at his personal blog www.johnsciacca.webs.com

REDBAND: Helping DIY’ers Recognize the Benefits of Professional Home Automation By Todd Anthony Puma

Helping DIY’ers Recognize the Benefits of Professional Home Automation

By Todd Anthony Puma

My wife and I went to meet a new neighbor who didn’t know that I am a custom integrator. He couldn’t stop raving about his new wireless audio system and universal remote, both of which he bought at a big box store. I struggled with it, but I kept my mouth shut.

We’ve all been there. A customer calls us to do an estimate and when we get there, they start talking about consumer-grade, DIY systems that they’ve heard about or used in their summer vacation home. You know that the custom solution is better, but they already have a picture in their head. So how do you convince them that what you sell is right for them, often when what you’ll be recommending is more expensive?

I always make sure to start with the current situation, their lifestyle, and how they will use the system. If it is a retrofit project, some of the consumer-grade audio solutions can work well; if it’s wireless and doesn’t require running new wires or patching and painting. However if it is a renovation or new construction, I then start with the reliability discussion.

Continue reading on Here (Click the link below):

http://www.residentialsystems.com/default.aspx?tabid=90&EntryId=537

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Todd Anthony Puma is the CEO & Founder of The Source Home Theater. Check out his  website at The Source Home Theater and follow him on twitter at  @ToddAnthonyPuma .

REDBAND: 3 AV questions in my ransacked mind by The Video Vandal

3 AV questions in my ransacked mind by The Video Vandal

 

  1. How is that other industries have measuring sticks that take into account Experience, Certifications and Degrees when it equates to Salary? Yet the AV industry appears to be the Wild West with regards to Careers and Salaries? For example a technician with 10 yrs. Install experience “cannot just jump into engineering” within the same company?  Is he/she too valuable as the “Super Tech” to let go into another department? Or how about a recent College Grad who will not be interviewed for a Jr. Engineer position?  “You’ll need to work your way up”.  You could argue the details but how many people reading this already know of someone in those 2 examples above. The industry associations wonder where the talent is going to come from in the future? If your members keep perpetuating this mindset and they will find themselves with a lot fewer choices in the talent pool.
  2. AV Integrators and Service providers that promote training opportunities and the value of Certification only during an interview process.  How quickly does their tune change once you sign on the dotted line? I have a problem with this on so many levels. First Point: I can’t stand the bait and switch style of doing business. Don’t go back on your promise of training especially since it was so strongly emphasized during the interview.  Second point: You’re doing more harm to your company and to the industry than good. You can either support career development within your company or continue complaining about high employee turnover rate.  By the way are you that naive to think that your customers do not notice the “revolving door” of staff thrown into projects? Work with your talent don’t leave them hanging out to dry.
  3. I have worked for and alongside many on site AV support people.  If you think your AV Job is a tough one try walking in the “running” shoes of an onsite AV support tech.  Not only do they have to deal with integrators and their lack of respect for what they do  but within the company and organizations they are supporting they are still viewed as Cart or Button pushers. Really?  They maintain and support conference rooms, auditoriums, videoconference systems, Video bridges, TV distribution systems, digital signage, conduct live events and deliver equipment. They provide solutions and coordination for every little thing in a corporate or university meeting space. Their experience onsite should translate very well into an AV job outside the corporate walls. I know former site techs branded as not having enough field experience to get hired as techs. There is no excuse for this. Why shouldn’t they be working right now as project managers or customer service reps in our industry?  Is this another example of  “the way things are”?  Get Past it! Fortunately there  is a simple fix:   Listen without preconceived notions.

Yeahhhhh…. I went there.

Video Vandal

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RedBand: Your Doing It Wrong! by John Sciacca

Your Doing It Wrong! by John Sciacca

Because I like you, I’m going to share a hard truth with you. Because friends can be honest with each other, right, and say the tough things that need to be said.

Here goes: You’re not perfect.

And whether you’ve been in business for one year or 20 years, fresh out of CEDIA Boot Camp or a grizzled “I remember when you had to spend 12 hours calibrating a CRT!” vet, you are probably making a number of mistakes. Mistakes that are costing you business and ultimately costing you money.

And these mistakes are frequently two sides of the same coin, either doing too much or too little. Fortunately, these are mistakes that you can rectify. Examine this list of six common business errors and then take an introspective look at your company and see where you can tighten up…

To continue reading Click Below:

http://johnsciacca.webs.com/apps/blog/entries/show/23614442-you-re-doing-it-wrong-

JSRedband1

 

John Sciacca started a personal blog back in 2010 which dared to ask the hard questions like, “Huh?” and “Whaa?” all written in a pithy, deliciously witty and uproarious manner. His blog likes to make new friends and would love to have you over for some caramels. You can follow John Sciacca on Twitter @sciaccatweets  and at his personal blog www.johnsciacca.webs.com

 

REDBAND: Social Media: Friend and Foe for Your Business? By Todd Anthony Puma

Todd questions the use of Social media and Customer Relations…

Social Media: Friend and Foe for Your Business? by Todd Anthony Puma

While killing time waiting for an oil change, you decide to flip through today’s Twitter feed. You check your best friend’s last tweet and although they don’t mention you by name, you just know that they’re referring to a conversation you had with them the night before. It just burns you up inside that they had the nerve to post it so that all of their followers could read it. You call your friend and the two of you fight it out until he agrees to remove the tweet from his page.

But what if it’s not that easy? What if it’s you in the “tweeting” seat and you have posted about someone that you don’t know well enough to work it out? What if you vented about a job you were working on earlier in the day and [gasp] that client saw it and knew you were talking about them?…

Continue Reading the article below:

http://www.residentialsystems.com/default.aspx?tabid=90&EntryId=534

 

Todd Anthony Puma is the CEO & Founder of The Source Home Theater. Check out his  website at The Source Home Theater and follow him on twitter at  @ToddAnthonyPuma .

REDBAND: Clare Controls Online Training was Purely Hands-On by Todd Anthony Puma

Todd goes to school on Clare Controls…

Clare Controls Online Training was Purely Hands-On By Todd Anthony Puma

Remember those huge lecture halls in college with more than 100 students jammed into an auditorium, or even classes of 30 kids or more in high school? How easy was it to zone out, not pay attention, or just get lost in the crowd?

Ever have that experience doing product training with a manufacturer of consumer electronics products? Large class sizes can really influence how effective a training will be and just how much you get out of it.

A few weeks ago, I posted a story about the importance of a great rep firm with an on-site training facility. Well, it doesn’t apply just to rep firms. Being able to do a hands-on training with a manufacturer is crucial, and doubly so when it’s for an AV control system…

To continue reading Click below:

http://www.residentialsystems.com/default.aspx?tabid=90&EntryId=531

 

Todd Anthony Puma is the CEO & Founder of The Source Home Theater. Check out his  website at The Source Home Theater and follow him on twitter at  @ToddAnthonyPuma .

REDBAND: How an AV Rack Can Benefit You and Your Customer By Todd Anthony Puma

 

Check out Todd’s latest Article on the benefits and use of an AV Rack in Residential AV.

How an AV Rack Can Benefit You and Your Customer By Todd Anthony Puma

In my previous home, I had my “home theater” set up in a living room entertainment unit. It looked pretty good, but I had to strategically stack my components to best distribute weight and so that nothing was blocking my router (can’t live without a good WiFi connection.) The unit had an open back so my receiver would only over heat from time to time.

The best part was that my two-year-old daughter loved to watch TV leaning over the entertainment unit with her face about two inches from the 51-inch screen and her little belly pushing against the dial on my Marantz receiver—which would constantly switch the inputs, and switch off her favorite show. If my wife and I weren’t paying attention, she would attempt to fix the input herself by turning the dial a hundred times until either her show came back on or the whole thing would freeze up. For all of you fanatics out there (like me), you can share in my “AHHHHH!!!” moment when you feel like you are running in slow motion to grab hold of her…

Read the entire post here:

 

http://www.residentialsystems.com/default.aspx?tabid=90&EntryId=526

 

 

Todd Anthony Puma is the CEO & Founder of The Source Home Theater. Check out his  website at The Source Home Theater and follow him on twitter at  @ToddAnthonyPuma .

 

REDBAND: 5 Reasons Why Discs Aren’t Quite Dead by John Sciacca

5 Reasons Why Discs Aren’t Quite Dead by John Sciacca

Electronics-industry pundits and consultants, along with futurists, have long been eager to declare disc-based media dead. Almost as quickly as a new format is announced, we’re quickly reassured, “This, surely, will be the last physical media format we see.”

And the digital writing is definitely on the wall. Streaming and downloading will be the future of audio/video distribution. There are just too many benefits to digital delivery over physical media, including the convenience to the user, the cost savings in manufacturing and shipping, and even the landfill savings by eliminating all the unnecessary packaging…

Continue reading on the story by clicking the link below:

http://johnsciacca.webs.com/apps/blog/entries/show/22814805-5-reasons-why-discs-aren-t-quite-dead

 

John Sciacca started a personal blog back in 2010 which dared to ask the hard questions like, “Huh?” and “Whaa?” all written in a pithy, deliciously witty and uproarious manner. His blog likes to make new friends and would love to have you over for some caramels. You can follow John Sciacca on Twitter @sciaccatweets  and at his personal blog www.johnsciacca.webs.com

 

REDBAND : New Series and New Blogger

A friend and fellow AV professional recently took a contract to work in the country of Qatar. He packed his tools and personal belongings and moved out to Doha to provide AV services. For those not familiar with Qatar check it out here. Something of interest to note is that Qatar will host the 2022 FIFA World Cup.

We recently chatted via Skype about what its like to be away from home and especially the differences in cultures. In an instant conversation switched to technology. That lead to an idea  having him provide REDBAND with a look into technology from ” a regular American AV guys” point of View.

I’m happy to introduce O’Donnell to REDBAND and his “Stranger in a Strange Land” posts from Qatar.

 

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REDBAND: Customer Service Means Everything in Custom Integration by Todd Anthony Puma

Customer Service Means Everything in Custom Integration

How important is customer service in our industry? To me, it’s huge. I am a loyalist and if you do right by me, I will do right by you every time. I am all about building relationships and having each other’s backs… you scratch my back, and I’ll scratch yours, especially when dealing with technology-based products in a market where there are so many options and things are always changing and being upgraded.
A while back, I wrote a blog on the importance of a great rep firm behind you and recently, I have been enlightened to the fact that it not only takes a great rep, but goes even deeper than that to the manufacturers.

What happens when you’re stuck on a job where the product you are installing is just not working right no matter what you do? Who better to be able to call for assistance than the company who manufactures the product? In a lot of cases, it can be very annoying to call these companies because you can go through a million different “selection” options and wait on hold for hours with technical support. It ends up being frustrating for you AND your client….

To continue reading Click the link Below:

http://www.residentialsystems.com/default.aspx?tabid=90&EntryId=522